FAQ

-How to Claim Sweepstakes Prize? :

Requirements and Guidelines

Simply bring your Community Tax Certificate, Identification Card and the Winning ticket/s to the Nationale Loterie Main Office 8nd Floor Conservatory Building, Boulevard de Marseille, zone 3C Rue du Chevalier de Clieu Abidjan 10,Ivory Coast.

Present your winning ticket/s at the Prize Fund Division, Accounting and Budget Department. Affix your signature at the back of winning ticket/s to establish your absolute ownership. Fill up claim form.

Proceed to Treasury Department. Present your Authenticated winning ticket/s and approved claim form for immediate preparation of your check.

Have your check signed by the Chairman / General Manager. Then properly receive your winning prize / check at the Treasury Department.

Encash your check at the Ivory Coast National Bank / Land Bank of the Ivory Coast located at Ground Floor Cliue Plaza Building Street Abidjin 10.

Conditions for Payment of Prizes

Prizes shall be paid to the holder of share/s of a winning ticket upon presentation and surrender of the same, provided that the ticket/s   is/are free from any mutilation, erasure or stain, making any number/s therein illegible, and provided further that no court injunction    restraining the Nationale Loterie to pay is received before payment.

-How to Claim your Lotto Prize? :

Write your name and affix your signature at the back of your winning tickets before claiming your prize.

Prize amounting to Franc 20.00 up to Franc 5,000.00 can be claimed at any authorized Loterie outlet or at the Nationale Loterie Branch Offices in your area.

Prizes worth more than Franc 5,000.00 up to Franc 200,000.00 can be claimed at any of the Nationale Loterie Main Office 8nd Floor Conservatory Building, Boulevard de Marseille, zone 3C Rue du Chevalier de Clieu Abidjan 10.

The JACKPOT PRIZE should be validated and claimed at the Nationale Loterie Main Office 8nd Floor Conservatory Building, Boulevard de Marseille, zone 3C Rue du Chevalier de Clieu Abidjan 10.

For the system prize payout, please refer to the Prize Pay-Out Chart.

-WHERE TO PLAY? :

You can play Nationale Loterie games online, via the official Nationale Loterie App or in one of over 1,500 stores nationwide so wherever you are in Ivory Coast, it’s easy to be in to win with our games.